Founder, owner and operator of Fucillo & Sasso Associates Insurance Agency a family owned local independent insurance agency serving the insurance needs of the community since 1990. I had been in the insurance industry since 1985 working as an agent for one of the largest insurance companies in the world until I decided to start my own agency in 1990. Since opening the agency we have grown from zero clients and policies to over 2,000 clients servicing over 4,000 separate policies. We are most proud of our retention rate, up over 90%, which is among the highest in the industry and attribute that to our superlative service and attention to detail. Clients are more than that to us they become our friends. We treat each client as if they were our family and I think that comes through in how we service each account. We take the time to get to know every client and what their needs actually are rather than just peddling insurance. I believe these are the reason we have been able to be so successful over the past 25 years and why we have such a high rate of retention.